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Krate is built in the open, so everything below is public and gets a reply in public. Not sure which fits? The first one is always fine.

Worth knowing first

Reporting an app in the gallery is different: every listing has a report link that opens an issue naming that app, so it does not get lost.

Before reporting a bug, krate doctor checks your setup and prints what it finds. Including that output saves a round trip.

Security problems go to a private advisory on the repository's security tab, not a public issue.

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Signed-in support gets answered in a thread that follows you between the website and Studio.

Open support in your account